Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect user information. Our RWA Compliance Issuance and Trading Platform (hereinafter referred to as the “Platform”) is dedicated to enabling users to tokenize, issue, trade, and manage real-world assets (RWA) on the blockchain in a compliant manner.By using the Platform and related services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of our services.We provide a range of services that help users explore and interact with the world in new ways. These services include:
Applications, websites, and devices;
Products integrated into third-party applications and websites.
You may use our services in different ways to manage your privacy. For example, you may register a Pumpup.ai account to create and manage content (such as emails or documents) or receive more relevant search results. Many services can also be used without signing in or creating an account. Across all services, you may adjust privacy settings to control whether we collect certain types of data and how such data is used.For clarity, we provide examples, explanatory videos, and definitions of key terms. If you have any questions about this Privacy Policy, you may contact us.
2.1 Information You Provide to Us
Registration Information: When creating an account, you may be required to provide your name, contact details, identity verification documents (e.g., national ID or passport), and compliance-related KYC/AML information.
Financial Information: When making investments or redemptions, you may be asked to provide payment details, bank account information, or blockchain wallet addresses.
Content and Communications: Contracts, signed documents, and materials related to assets that you upload (e.g., audit reports, legal opinions, custody certificates).
2.2 Information We Collect Automatically
Device and Usage Information: Device identifiers, IP addresses, browser types, and login logs.
Transaction and Activity Records: Records of subscriptions, redemptions, transfers, staking, and liquidations.
Compliance Logs: Identity verification processes, risk-control triggers, and blockchain on-chain interaction data.
2.3 Information from Third Parties
We may also obtain information from:
Compliance partners (law firms, auditors, custodians) providing due diligence and compliance documentation.
Payment or banking partners providing settlement or account data.
Regulatory authorities, as required by law.
We collect and process information for the following purposes:
Service Delivery – e.g., processing searches, returning results, or suggesting contacts when sharing content.
Service Maintenance and Improvement – monitoring service performance (e.g., error tracking) and enhancing features (e.g., spell-check improvements).
New Service Development – testing new features with select user groups.
Personalized Services (Content & Advertising) – providing customized recommendations or security alerts.
We do not display ads based on sensitive categories (e.g., race, religion, sexual orientation, or health).
We do not share personally identifiable information with advertisers unless explicitly authorized by you.
Performance Measurement – analyzing service usage and helping advertisers assess campaign effectiveness.
User Communications – notifying users of suspicious activity, service updates, or responses to inquiries.
User & Public Protection – preventing fraud, abuse, technical failures, or security risks.
4.1 When You Share Information
For example, when posting comments within the service, your name and profile image may be visible alongside the content.
4.2 When We Share Information
We do not share personal information with companies or individuals outside of Pumpup.ai except under the following circumstances:
With your consent;
With your domain administrator (e.g., enterprise or institutional accounts);
With trusted service providers performing data processing under confidentiality obligations;
For legal reasons (e.g., to comply with legal requests, prevent fraud, or protect public interests).
In the event of a merger, acquisition, or sale of assets involving Pumpup.ai, we will continue to ensure confidentiality of personal data.
We adopt multiple security measures to safeguard your information, including:
Data encryption during transmission;
Secure browsing and two-factor authentication;
Regular review of storage and processing practices;
Strict employee access controls.
While we take reasonable measures to protect your data, we cannot be held liable for losses caused by force majeure or malicious third-party attacks.
You may export your account data or request deletion of:
Specific content;
Specific products and related data;
Your entire Pumpup.ai account.
Data Retention:
Certain data may be deleted immediately (e.g., activity records, personal data).
Some data may be automatically deleted or anonymized after a period of time.
Other data will be retained until account deletion.
Certain data may be retained longer due to legal or business requirements (e.g., security logs, financial records).
After deletion, we will ensure data is permanently erased or anonymized, though some delay may occur.
We regularly review this policy to ensure compliance with applicable laws and regulations.Data Transfers: Our servers are distributed globally, which means your data may be processed in different jurisdictions. Regardless of storage location, we apply consistent protection standards and comply with relevant legal frameworks.
8.1 Scope
This policy applies to Pumpup.ai and its affiliates’ services, but does not apply to:
Services governed by independent privacy policies;
Products and services provided by other companies or individuals.
8.2 Policy Updates
We may update this Privacy Policy from time to time. We will not reduce your rights without your explicit consent. Significant changes will be prominently notified (e.g., via email).
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