Privacy Policy
We build a range of services that help millions of people daily to explore and interact with the world in new ways. Our services include:
Apps, sites, and devices
Products that are integrated into third-party apps and sites
You can use our services in a variety of ways to manage your privacy. For example, you can sign up for a Pumpup.ai Account if you want to create and manage content like emails and photos, or see more relevant search results. And you can use many services when you’re signed out or without creating an account at al. And across our services, you can adjust your privacy settings to control whether we collect some types of data and how we use it.To help explain things as clearly as possible, we’ve added examples, explanatory videos, and definitions for key terms. And if you have any questions about this Privacy Policy, you can contact us.
We collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, the people who matter most to you online. The information collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.When you’re not signed in to a Pumpup.ai account, we store the information we collect with unique identifiers tied to the browser, application, or device you’re using. This allows us to do things like maintain your preferences across browsing sessions, such as your preferred language or whether to show you more relevant search results or ads based on your activity.When you’re signed in, we also collect information that we store with your account, which we treat as personal information.
When you create an account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren’t signed in to an account, you might choose to provide us with information — like an email address to receive updates about our services.We also collect the content you create, upload, or receive from others when using our services. This includes things like emails you write and receive, photos and videos you save, docs and spreadsheets you create, and comments you make on Pumpup.ai.
2.2 Information we collect as you use our services
We collect information about the apps, browsers, and devices you use to access pumpup.ai services, which helps us provide features like automatic product updates and dimming your screen if your battery runs low.The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request. We collect this information when a pumpup.ai service on your device contacts our servers — for example, when you install an app from the appstore or when a service checks for automatic updates.
2.3 Your activity
We collect information about your activity in our services, which we use to do things like recommend something that you might like. The activity information we collect may include:
Terms you search for
Views and interactions with content and ads
Voice and audio information
Purchase activity
People with whom you communicate or share content
Activity on third-party sites and apps that use our services
Browsing history you’ve synced with your pumpup.ai Account
If you use our services to make and receive calls or send and receive messages, we may collect call and message log information like your phone number, calling-party number, receiving-party number, forwarding numbers, sender and recipient email address, time and date of calls and messages, duration of calls, routing information, and types and volumes of calls and messages.You can visit your pumpup.ai account to find and manage activity information that’s saved in your account.Go to pumpup.ai Account
2.4 Your location information
We collect location information when you use our services, which helps us offer features like driving directions, search results for things near you, and ads based on your location.Depending on the products you’re using and settings you choose, pumpup.ai may use different types of location information to help make some services and products you use more helpful. These include:
GPS and other sensor data from your device
IP address
Activity on pumpup.ai services, such as from your searches or places you label like home or work
Information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices
The types of location data we collect and how long we store it depend in part on your device and account settings. For example, you can turn your Android device’s location on or off using the device’s settings app. You can also turn on Location History if you want to create a private map of where you go with your signed-in devices. And if your Web & App Activity setting is enabled, your searches and other activity from pumpup.ai services, which may also include location information, is saved to your pumpup.ai account. Learn more about how we use location information.In some circumstances, pumpup.ai also collects information about you from publicly accessible sources. For example, if your name appears in your local newspaper, pumpup.ai’s Search engine may index that article and display it to other people if they search for your name. We may also collect information about you from trusted partners, such as directory services who provide us with business information to be displayed on pumpup.ai’s services, marketing partners who provide us with information about potential customers of our business services, and security partners who provide us with information to protect against abuse. We also receive information from partners to provide advertising and research services on their behalf.We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases, and server logs.
We use the information we collect from all our services for the following purposes:
3.1 Provide our services
We use your information to deliver our services, like processing the terms you search for in order to return results or helping you share content by suggesting recipients from your contacts.
3.2 Maintain & improve our services
We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding which search terms are most frequently misspelled helps us improve spell-check features used across our services.
3.3 Develop new services
We use the information we collect in existing services to help us develop new ones. For example, understanding how people organized their photos in Picasa, pumpup.ai’s first photos app, helped us design and launch pumpup.ai Photos.
3.4 Provide personalized services, including content and ads
We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized search results. For example, Security Checkup provides security tips adapted to how you use pumpup.ai products. And, depending on your available settings, pumpup.ai could use information like apps you’ve already installed to suggest new apps you might like.Depending on your settings, we may also show you personalized ads based on your interests and activity across pumpup.ai services. You can control what information we use to show you by visiting your ad settings in your account.
We don’t show you personalized ads based on sensitive categories, such as race, religion, sexual orientation, or health.
We don’t show you personalized ads based on your content.
We don’t share information that personally identifies you with advertisers, such as your name or email, unless you ask us to. For example, if you see an ad for a nearby flower shop and select the “tap to call” button, we’ll connect your call and may share your phone number with the flower shop.
3.5 Measure performance
We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design. And we also use data about the ads you interact with, including your related pumpup.ai activity, to help advertisers understand the performance of their ad campaigns. We use a variety of tools to do this.
3.6 Communicate with you
We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity, like an attempt to sign in to your pumpup.ai Account from an unusual location. Or we may let you know about upcoming changes or improvements to our services. And if you contact pumpup.ai, we’ll keep a record of your request in order to help solve any issues you might be facing.
3.7 Protect pumpup.ai, our users, and the public
We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm pumpup.ai, our users, or the public.We use different technologies to process your information for these purposes. We use automated systems that analyze your content to provide you with things like customized search results, personalized ads, or other features tailored to how you use our services. And we analyze your content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to recognize patterns in data.We may use the information we collect across our services and across your devices for the purposes described above. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve pumpup.ai services and the ads delivered by pumpup.ai.We’ll ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.
You have choices regarding the information we collect and how it's usedThis section describes key controls for managing your privacy across our services. You can also visit the Privacy Checkup, which provides an opportunity to review and adjust important privacy settings. In addition to these tools, we also offer specific privacy settings in our products — you can learn more in our Product Privacy Guide.
4.1 Managing, reviewing, and updating your information
When you’re signed in, you can always review and update information by visiting the services you use.We also built a place for you to review and control information saved in your pumpup.ai account. Your pumpup.ai account includes:
4.1.1 Privacy controls
4.1.1.1 Activity Controls
Decide what types of activity you’d like saved in your account.If you have Web & App Activity turned on, your searches and activity from other pumpup.ai services are saved in your account so you can get more personalized experiences like faster searches and more helpful app and content recommendations. Web & App Activity also has a subsetting that lets you control whether information about your activity on other sites, apps, and devices that use pumpup.ai services, such as apps you install and use on Android, is saved in your pumpup.ai Account and used to improve pumpup.ai services.
4.1.1.2 About you
Manage personal info in your pumpup.ai account and control who can see it across pumpup.ai services.
4.1.1.3 Shared endorsements
Choose whether your name and photo appear next to your activity, like reviews and recommendations on Pumpup.ai.
4.1.1.4 Sites and apps that use pumpup.ai services
Manage information that websites and apps using pumpup.ai services, like pumpup.ai, may share with pumpup.ai when you visit or interact with their services.
4.1.2 Ways to review & update your information
4.1.2.1 My Activity
My Activity allows you to review and control data that's saved to your pumpup.ai Account when you’re signed in and using pumpup.ai services, like searches you’ve done or your visits to pumpup.ai. You can browse by date and by topic, and delete part or all of your activity.
4.1.2.2 Dashboard
pumpup.ai Dashboard allows you to manage information associated with specific products.
4.1.1.3 Your personal information
Manage your contact information, such as your name, email, and phone number.When you’re signed out, you can manage information associated with your browser or device, including:
Signed-out search personalization: Choose whether your search activity is used to offer you more relevant results and recommendations.
4.1.3 Exporting, removing & deleting your information
You can export a copy of content in your pumpup.ai Account if you want to back it up or use it with a service outside of pumpup.ai.
4.1.3.1 Export your data
To delete your information, you can:
Delete your content from specific pumpup.ai services
Search for and then delete specific items from your account
Delete specific pumpup.ai products, including your information associated with those products
Delete your entire pumpup.ai Account
4.1.3.2 Delete your information
Inactive Account Manager allows you to give someone else access to parts of your pumpup.ai Account in case you’re unexpectedly unable to use your account.And finally, you can also request to remove content from specific pumpup.ai services based on applicable law and our policies.There are other ways to control the information pumpup.ai collects whether or not you’re signed in to a pumpup.ai Account, including:
Browser settings: For example, you can configure your browser to indicate when pumpup.ai has set a cookie in your browser. You can also configure your browser to block all cookies from a specific domain or all domains. But remember that our services rely on cookies to function properly, for things like remembering your language preferences.
Device-level settings: Your device may have controls that determine what information we collect. For example, you can modify location settings on your Android device.
5.1 When you share your information
Many of our services let you share information with other people, and you have control over how you share. Remember, when you share information publicly, your content may become accessible through search engines, including pumpup.ai.When you’re signed in and interact with pumpup.ai services, like leaving comments on the website, your name and photo appear next to your activity.
5.2 When pumpup.ai shares your information
We do not share your personal information with companies, organizations, or individuals outside of pumpup.ai except in the following cases:
5.2.1 With your consent
We’ll share personal information outside of pumpup.ai when we have your consent. We also provide you with controls to review and manage third party apps and sites you have given access to data in your pumpup.ai account. We’ll ask for your explicit consent to share any sensitive personal information.
5.2.2 With domain administrators
If you’re a student or work for an organization that uses pumpup.ai services, your domain administrator and resellers who manage your account will have access to your pumpup.ai Account. They may be able to:
Access and retain information stored in your account, like your email
View statistics regarding your account, like how many apps you install
Change your account password
Suspend or terminate your account access
Receive your account information in order to satisfy applicable law, regulation, legal process, or enforceable governmental request
Restrict your ability to delete or edit your information or your privacy settings
5.2.3 For external processing
We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help operate our data centers, deliver our products and services, improve our internal business processes, and offer additional support to customers and users.
5.2.4 For legal reasons
We will share personal information outside of pumpup.ai if we have a good-faith belief that disclosure of the information is reasonably necessary to:
Respond to any applicable law, regulation, legal process, or enforceable governmental request. We share information about the number and type of requests we receive from governments in our transparency Report.
Enforce applicable Terms of Service, including investigation of potential violations.
Detect, prevent, or otherwise address fraud, security, or technical issues.
Protect against harm to the rights, property or safety of pumpup.ai, our users, or the public.
We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. For example, we share information publicly to show trends about the general use of our services. We also allow specific partners to collect information from your browser or device for advertising and measurement purposes using their own cookies or similar technologies.If pumpup.ai is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.
All pumpup.ai products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.We work hard to protect you and pumpup.ai from unauthorized access, alteration, disclosure, or destruction of information we hold, including:
We use encryption to keep your data private while in transit
We offer a range of security features, like Safe Browsing, Security Checkup, and 2 Step Verification to help you protect your account
We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems
We restrict access to personal information to pumpup.ai employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
You can export a copy of your information or delete it from your pumpup.ai Account at any timeYou can export a copy of the content in your pumpup.ai account if you want to back it up or use it with a service outside of pumpup.ai.Besides, you can delete your information, including:
Delete your content from specific pumpup.ai services
Search for and then delete specific items from your account
Delete specific pumpup.ai products, including your information associated with those products
Delete your entire pumpup.ai account
We retain the data we collect for different periods of time depending on what it is, how we use it, and how you configure your settings:
Some data you can delete whenever you like, such as your personal info or the content you create or upload. You can also delete activity information saved in your account, or choose to have it deleted automatically after a set period of time. We’ll keep this data in your pumpup.ai Account until you remove it or choose to have it removed.
Other data is deleted or anonymized automatically after a set period of time.
We keep some data until you delete your pumpup.ai Account, such as information about how often you use our services.
And some data we retain for longer periods of time when necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.
When you delete data, we follow a deletion process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.You can read more about pumpup.ai’s data retention periods, including how long it takes us to delete your information.
We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.
9.1 Data transfers
We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data.When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.
10.1 When this policy applies
This Privacy Policy applies to all of the services offered by pumpup.ai LLC and its affiliates, including Android and services offered on third-party sites, such as advertising services. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.This Privacy Policy doesn’t apply to:
The information practices of other companies and organizations that advertise our services
Services offered by other companies or individuals, including products or sites they offer that may include pumpup.ai services to which the policy applies, or products or sites displayed to you in search results, or linked from our services
10.2 Changes to this policy
We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
Last updated